Compassionate Patient Access Specialist

Lifepoint Health®; Gallatin (TN); In loco; USD 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

Life, accident, critical illness, and

Disability insurance

Paid family leave and paid time off

401(k) retirement plan with company匹

Tuition assistance for education and

Descrizione del lavoro

Sumner Regional Medical Center, part of Lifepoint Health, seeks a Patient Services Representative to join its Pain Clinic team. You will greet patients, verify insurance, collect payments, and coordinate appointments in a fast-paced, collaborative environment.

The role requires a high school diploma or equivalent and 3+ years of related experience. Training in Athena and Meditech will be provided to ensure accurate registration and patient flow.

Competenze

• High school diploma or equivalent required. Related experience may substitute education.
• Ability to navigate multiple healthcare systems and applications.
• Strong customer-service and interpersonal skills with a patient-focused approach.
• Detail-oriented with the ability to manage patient, insurance, scheduling, and registration data.
• Ability to communicate professionally with diverse patient populations.
• Collaborative, team-oriented attitude with willingness to assist.
• Willingness to learn insurance requirements and clinic workflows.

Mansioni

• Greet patients and provide a professional, welcoming check-in/check-out experience.
• Register patients, review/update demographic and insurance information, and scan cards.
• Verify insurance coverage and collect copays and payments at point of service.
• Review patient documentation for completeness and accuracy.
• Schedule follow-ups, referrals, and pain-management procedures.
• Provide patients with orders and documentation including X-ray orders.
• Answer calls, schedule appointments, and route questions to nurses/providers.

Conoscenze

Customer service

Interpersonal skills

High-volume work

Attention to detail

Professional communication

Team collaboration

Insurance knowledge

Formazione

High school diploma or equivalent

Strumenti

Athena

Meditech

Descrizione del lavoro

Sumner Regional Medical Center, part of Lifepoint Health, seeks a Patient Services Representative to join its Pain Clinic team. You will greet patients, verify insurance, collect payments, and coordinate appointments in a fast-paced, collaborative environment.

The role requires a high school diploma or equivalent and 3+ years of related experience. Training in Athena and Meditech will be provided to ensure accurate registration and patient flow.