Compassionate Patient Access & Scheduling Specialist

320 Crescent City Physicians, Inc.; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

LCMC Health is seeking a Patient Access Representative to greet patients, schedule and coordinate services, and manage registration and insurance verification. You will support admissions and financial discussions with patients and families in a fast-paced healthcare setting.

Ideal candidates bring strong customer service, clear communication, and the ability to multitask while maintaining accuracy. This on-site role emphasizes compassion and teamwork in delivering a smooth patient experience.

Qualifications

• Requires high school diploma or GED (or equivalent).
• Experience in patient access, registration or healthcare reception is preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet patients and visitors and answer phones with a courteous approach.
• Schedule appointments and coordinate patient services efficiently.
• Register patients and update demographics and insurance data.
• Verify eligibility and collect required documents.
• Assist with admissions, transfers, and bed placement as needed.
• Explain financial responsibilities and point to financial resources.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Organization

Compassion

Education

High School Diploma/GED

2 Years of applicable experience in lieu of education

Tools

EMR systems

Job description

LCMC Health is seeking a Patient Access Representative to greet patients, schedule and coordinate services, and manage registration and insurance verification. You will support admissions and financial discussions with patients and families in a fast-paced healthcare setting.

Ideal candidates bring strong customer service, clear communication, and the ability to multitask while maintaining accuracy. This on-site role emphasizes compassion and teamwork in delivering a smooth patient experience.