Compassionate Patient Access & Registration Specialist

Shriners Children's; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Shriners Children's in the United States seeks a Patient Access Representative to deliver exceptional customer service and efficient patient registration, ensuring accurate demographic and insurance information and smooth patient flow.

The role supports compassionate care across Shriners Hospitals for Children, assisting front-desk operations, insurance verification, and patient check-in for appointments and admissions.

Qualifications

• High School diploma required.
• 1 year experience in scheduling and registration.
• 1 year receptionist/switchboard experience preferred.
• Bilingual is a plus.

Responsibilities

• Answer incoming calls into the main operator line of the facility.
• Greets and directs patients/families presenting for appointments and treatment.
• Accurately enters and updates patient information into the computer system.
• Enters and updates patient's insurance information.
• Performs check-in of patients who arrive for scheduled appointments or admissions.
• Prepares and secures signatures on required treatment and billing authorization forms.
• Scans necessary documents into the EHR system.
• Verifies insurance coverage for all patients receiving services.

Skills

Bilingual

Customer service

Education

High School diploma

Tools

EHR system

Job description

Shriners Children's in the United States seeks a Patient Access Representative to deliver exceptional customer service and efficient patient registration, ensuring accurate demographic and insurance information and smooth patient flow.

The role supports compassionate care across Shriners Hospitals for Children, assisting front-desk operations, insurance verification, and patient check-in for appointments and admissions.