Compassionate Patient Access & Front Office Coordinator

Southwest Behavioral & Health Services; Prescott Valley (AZ); On-site; USD 17,627 - 25,105; Full time

Benefits offered by this job

PTO 3.3 weeks first year

10 paid holidays

Low-cost medical, dental and vision保险

Retirement plan with company match

Job summary

Southwest Behavioral & Health Services is seeking a Front Office Representative for our Prescott Valley site. You will handle front desk duties, patient check-in/out, scheduling and insurance verification, and coordinate appointments with care teams.

Qualifications include a high school diploma or GED, medical assistant training or certification preferred, and 1–2 years in medical or behavioral health settings.

Qualifications

• High School Diploma or GED required.
• Completion of a Medical Assistant training program highly preferred.
• Medical Assistant Certification preferred.
• 1-2 years of experience in a medical or behavioral health background preferred.
• Requires prior clerical experience, preferably in a behavioral health setting.
• 3.3 weeks PTO in first year with accruals after continued service.
• 10 paid holidays.
• Low-cost medical, dental and vision insurance, disability and life insurance for employees.
• Tuition reimbursement and retirement plan options available.

Responsibilities

• Establishes, updates and maintains all client databases and scheduling of consumer appointments.
• Coordinates transportation as clinically necessary/appropriate.
• Processes medication issues and prior authorizations.
• Processes and monitors lab results.
• Schedules medication, counseling, and intake appointment.
• Completes intake referrals and screening.
• Answers all incoming phone calls by third ring.
• Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D.

Skills

Communication

Coordination

Clerical work

Education

High School Diploma or GED

Medical Assistant training

Medical Assistant Certification

Job description

Southwest Behavioral & Health Services is seeking a Front Office Representative for our Prescott Valley site. You will handle front desk duties, patient check-in/out, scheduling and insurance verification, and coordinate appointments with care teams.

Qualifications include a high school diploma or GED, medical assistant training or certification preferred, and 1–2 years in medical or behavioral health settings.