Front Office Coordinator – Behavioral Health

Southwest Behavioral Health Services; Payson (AZ); On-site; USD 21,000 - 22,000; Full time

Job summary

Southwest Behavioral & Health Services in Payson, AZ is seeking a Front Office Representative to perform front office duties, check-in/check-out, scheduling, and insurance verification. The role includes coordinating transportation and confirming appointments to ensure smooth clinic operations.

The position emphasizes accurate data management, strong communication, and document handling, with a focus on patient-centered care and efficient administrative support.

Qualifications

• High School Diploma or G.E.D required.
• Completion of a Medical Assistant training program highly preferred.
• Medical Assistant Certification preferred.
• 1-2 years of experience in a medical or behavioral health background preferred.
• Requires prior clerical experience, preferably in a behavioral health setting.

Responsibilities

• Establishes, updates and maintains all client databases and scheduling of consumer appointments.
• Coordinates transportation as clinically necessary/appropriate.
• Processes medication issues and prior authorizations.
• Processes and monitors lab results.
• Schedules medication, counseling, and intake appointment.

Skills

Communication skills

Organizational skills

Education

High School Diploma or G.E.D

Medical Assistant training program

Medical Assistant Certification

Job description

Southwest Behavioral & Health Services in Payson, AZ is seeking a Front Office Representative to perform front office duties, check-in/check-out, scheduling, and insurance verification. The role includes coordinating transportation and confirming appointments to ensure smooth clinic operations.

The position emphasizes accurate data management, strong communication, and document handling, with a focus on patient-centered care and efficient administrative support.