Outpatient Front Desk & Care Coordinator

La Frontera EMPACT - Suicide Prevention Center; Apache Junction (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans

Dental plans

Vision plans

403(b) retirement plan

Retirement Allowance

Company-paid Life/AD&D and Long-term (

Disability

Voluntary additional Life and Short‑/!

Tuition Reimbursement

Licensure Reimbursement

Elder Care Assistance

Pet Insurance and much more!

Job summary

EMPACT-SPC/La Frontera Arizona is seeking a reliable Receptionist (Outpatient Services Support Specialist) to manage front desk operations in a behavioral health setting. Responsibilities include answering a multi-line phone system, scheduling appointments, greeting clients, and performing clerical tasks to ensure smooth clinic flow with confidentiality and compassion.

A high school diploma or GED is required; two years of related experience; excellent communication and customer service skills;

Qualifications

• Minimum of a high school diploma or GED.
• Two years of related experience required.
• Excellent communication and customer service skills.
• Ability to multitask and intermediate typing skills.
• Strong computer skills; proficient with MS Office Suite (Word, Excel, Outlook).
• Knowledge of HIPAA and maintaining confidentiality.
• Must have a fingerprint clearance card or be eligible to obtain one.

Responsibilities

• Answer a multi-line phone system and schedule appointments.
• Greet clients and perform clerical duties to support clinic operations.
• Maintain professional conduct and positive relationships with staff and clients.
• When driving on agency time, have a valid Arizona driver's license and appropriate liability insurance; out-of-state applicants provide 3 years of driving record on hire.
• Maintain confidentiality and privacy of clients.

Skills

Communication

Customer service

Multitasking

Typing

MS Office

Privacy laws

Interpersonal skills

Detail-oriented

Phone skills

Education

High School Diploma or GED

CNA or MA preferred

Tools

MS Office Suite

Job description

EMPACT-SPC/La Frontera Arizona is seeking a reliable Receptionist (Outpatient Services Support Specialist) to manage front desk operations in a behavioral health setting. Responsibilities include answering a multi-line phone system, scheduling appointments, greeting clients, and performing clerical tasks to ensure smooth clinic flow with confidentiality and compassion.

A high school diploma or GED is required; two years of related experience; excellent communication and customer service skills;