Compassionate Patient Access & Front Desk Specialist

LCMC Health; Gretna (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with comfort.

Bring some lagniappe into everything你做

Job summary

LCMC Health in Gretna, LA is seeking a Patient Access Associate to welcome patients, schedule appointments, and check in patients for clinic visits. You will verify insurance and demographics and ensure accurate, secure patient information while guiding them through the process with empathy.

Daily duties include scanning documents, explaining financial responsibilities, and collecting payments when appropriate, all within a fast-paced clinic environment that values compassionate care.

Qualifications

• High School Diploma/GED or equivalent OR 2 years of work experience.
• Strong customer service and communication skills.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma/GED or equivalent OR 2 years of work experience

Job description

LCMC Health in Gretna, LA is seeking a Patient Access Associate to welcome patients, schedule appointments, and check in patients for clinic visits. You will verify insurance and demographics and ensure accurate, secure patient information while guiding them through the process with empathy.

Daily duties include scanning documents, explaining financial responsibilities, and collecting payments when appropriate, all within a fast-paced clinic environment that values compassionate care.