Compassionate Oncology Office Assistant

UPMC; Monroeville (Allegheny County); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Daytime schedule (Mon-Fri)

No evenings, weekends, or holidays

Equal Opportunity Employer

Job summary

UPMC Hillman Cancer Center in Monroeville, PA, seeks an Office Assistant to support a medical oncology practice. The role involves answering phones, checking in patients, scheduling appointments, and handling related clerical tasks in a fast-paced outpatient setting.

The ideal candidate will have a high school diploma or GED, 1 year of medical office experience, and familiarity with medical terminology, EMR systems, and basic computer skills.

Qualifications

• High school diploma or GED required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.
• Prior phone experience in a medical office preferred.

Responsibilities

• Verify information and records in the medical record and scheduling system.
• Schedule, coordinate, and reschedule patient appointments; relay messages to staff and providers.
• Greet and register patients; provide instructions and check-in/out.
• Maintain waiting area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screen calls, take messages, provide information.
• Maintain and update physician schedules and confirm appointments.
• Process encounter forms and referrals; generate billing information.
• Answer questions about appointments and testing.
• Maintain confidentiality of medical records and data.
• Use automated financial management system for scheduling and charges.

Skills

Phone etiquette

Medical terminology

EMR systems

Word processing

Communication

Education

High school diploma or GED

Tools

Scheduling software

Billing system

Computer basics

Job description

UPMC Hillman Cancer Center in Monroeville, PA, seeks an Office Assistant to support a medical oncology practice. The role involves answering phones, checking in patients, scheduling appointments, and handling related clerical tasks in a fast-paced outpatient setting.

The ideal candidate will have a high school diploma or GED, 1 year of medical office experience, and familiarity with medical terminology, EMR systems, and basic computer skills.