Compassionate Oncology Scheduling Administrative Assistant

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Meaningful work

Collaborative environment

Growth opportunities

Patient-centered care

Job summary

UPMC is seeking an Administrative Assistant to support the 2nd-floor medical oncology unit at the Hillman Cancer Center in Shadyside. You will handle front-desk tasks, scheduling follow-up appointments, and coordinating with clinical staff to ensure smooth patient flow.

The role is Monday through Friday, daylight hours, with no evenings, weekends, or holidays. You will thrive in a fast-paced, compassionate environment and contribute to a patient-centered approach through accurate documentation

Responsibilities

• Under direct supervision, provides general administrative support to a department.
• Performs routine clerical functions, such as copying, sorting, filing, and typing.
• Answers, screens, and routes incoming calls and messages.
• Greets, screens, and directs visitors to appropriate staff member.
• Provide support to the front office w/answering phones, chart prep, scheduling, etc
• Liaise between clinical staff and FC for treatment/injection changes.
• Coordinate chemotherapy, injections, labs, and related appointments.
• Contact all patients regarding missed appointments and no-shows; follow full process.
• Receive patient calls about appointments; schedule or reschedule as needed.

Job description

UPMC is seeking an Administrative Assistant to support the 2nd-floor medical oncology unit at the Hillman Cancer Center in Shadyside. You will handle front-desk tasks, scheduling follow-up appointments, and coordinating with clinical staff to ensure smooth patient flow.

The role is Monday through Friday, daylight hours, with no evenings, weekends, or holidays. You will thrive in a fast-paced, compassionate environment and contribute to a patient-centered approach through accurate documentation