Compassionate OB/GYN Front Desk Specialist

Rose Womens Health; Arcadia (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Job summary

Rose Women’s Health is seeking a reliable Front Office Receptionist to join our OB/GYN practice. The ideal candidate will be patient-centered, organized, and able to thrive in a busy healthcare setting.

Responsibilities include greeting patients, checking in/out, scheduling, answering calls, verifying insurance, collecting payments, and maintaining EMR records. OB/GYN experience is preferred but not required.

We offer a supportive team, competitive benefits, and opportunities for growth.

Qualifications

• 1–2 years of medical front-office or healthcare experience required.
• Previous experience with scheduling and patient check-in/check-out.
• Insurance verification and payment collection experience preferred.
• Strong computer and EMR skills.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional, dependable, and team-oriented.
• OB/GYN experience is preferred but not required.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet and assist patients professionally and compassionately.
• Check patients in and out and maintain accurate patient information.
• Schedule, reschedule, and confirm appointments.
• Answer phones and assist with patient questions.
• Verify insurance eligibility and benefits.
• Collect copayments, deductibles, and patient balances.
• Maintain accurate records in the EMR system.
• Assist with referrals, authorizations, and medical records.
• Communicate effectively with providers, clinical staff, billing, and patients.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Support the front-office team with daily administrative duties.

Skills

Communication skills

Customer service

Attention to detail

Organizational abilities

Multitasking

Professional and dependable

Team-oriented

Bilingual English/Spanish

Education

Medical front-office experience

Tools

EMR software

Job description

Rose Women’s Health is seeking a reliable Front Office Receptionist to join our OB/GYN practice. The ideal candidate will be patient-centered, organized, and able to thrive in a busy healthcare setting.

Responsibilities include greeting patients, checking in/out, scheduling, answering calls, verifying insurance, collecting payments, and maintaining EMR records. OB/GYN experience is preferred but not required.

We offer a supportive team, competitive benefits, and opportunities for growth.