Compassionate Mental Health Clinic Coordinator

Transformations Care Network; Bestgate Terrace (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Job summary

Columbia Mental Health, part of Transformations Care Network, seeks a Clinic Care Coordinator to deliver exceptional administrative support and patient-focused service. You will handle calls, assist with telehealth tools, and coordinate scheduling and documentation to maintain HIPAA compliance in a fast-paced clinic.

The role requires strong communication, organization, and teamwork to support clinicians and patients across locations.

Qualifications

• High school diploma or equivalent required; healthcare setting preferred.
• CPR certification or willingness to obtain within six months of hire.
• Strong communication and organizational skills; able to multi-task in a fast-paced environment.
• Proficient with EMR, patient portals, and Microsoft applications.

Responsibilities

• Answer calls professionally and resolve patient queries.
• Guide patients through telehealth tools and patient portals.
• Process prior authorizations for medications.
• Support providers with administrative duties and documentation.

Skills

Customer service

Communication

Time management

Teamwork

Attention to detail

Discretion and confidentiality

Education

High school diploma or equivalent

CPR certification within 6 months of hire

Tools

Microsoft Office

EMR systems

Multi-line phone systems

Job description

Columbia Mental Health, part of Transformations Care Network, seeks a Clinic Care Coordinator to deliver exceptional administrative support and patient-focused service. You will handle calls, assist with telehealth tools, and coordinate scheduling and documentation to maintain HIPAA compliance in a fast-paced clinic.

The role requires strong communication, organization, and teamwork to support clinicians and patients across locations.