Compassionate Medical Records Specialist — Senior Care

The Neighborhood in Rio Rancho; Rio Rancho (NM); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k) with employer match

Paid Time Off

HSA with employer contribution

Life and AD&D insurance

Virtual care medical plan benefits

PayActiv wage access

Pet insurance

Employee appreciation programs

Resident appreciation bonus

Job summary

The Neighborhood in Rio Rancho is seeking a compassionate Medical Records Coordinator to join our team in Rio Rancho, NM. You will manage resident records, ensure accuracy and confidentiality, and support compliant information exchange across departments.

Ideal candidates have an associates degree or related training and experience with EMR systems (PointClickCare/MatrixCare). Monday–Friday, 8:00am–5:00pm, full-time.

Qualifications

• Associates degree or related training in medical records, healthcare, or related field.
• Knowledge of medical records laws and long-term care operations.
• Proficiency in English reading/writing with medical terminology.
• Experience with EMR systems PointClickCare or MatrixCare.

Responsibilities

• Manage incoming calls and ensure resident and visitor needs are addressed promptly.
• Oversee completeness, confidentiality, and security of medical records.
• Review documentation for accuracy and timeliness from nursing staff and IDT.
• Support compliance initiatives and educate clinical staff on documentation standards.

Skills

Med records management

Attention to detail

Organizational skills

Professional communication

Strong computer skills

Education

Associates degree or related training

Tools

PointClickCare

MatrixCare

Job description

The Neighborhood in Rio Rancho is seeking a compassionate Medical Records Coordinator to join our team in Rio Rancho, NM. You will manage resident records, ensure accuracy and confidentiality, and support compliant information exchange across departments.

Ideal candidates have an associates degree or related training and experience with EMR systems (PointClickCare/MatrixCare). Monday–Friday, 8:00am–5:00pm, full-time.