Clinical Records Coordinator

Pacific Retirement Services, Inc.; Rio Rancho (NM); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance with multiple plan |

Dental and vision coverage

401(k) with employer match

Paid Time Off

HSA with employer contribution

Company-paid life and AD&D insurance

Virtual care medical plan benefits

Early wage access through PayActiv

Pet insurance

Resident appreciation bonus

Job summary

The Neighborhood in Rio Rancho, NM is seeking a compassionate Medical Records Coordinator to join our team. This full-time role focuses on managing the completeness, confidentiality, and security of medical records across departments, in compliance with state and federal regulations.

You will review documentation from nursing staff and the IDT for accuracy and timeliness, oversee EMR systems (PointClickCare and MatrixCare), and support staff with documentation standards while maintaining

Qualifications

• Associates degree or comparable training in medical records, healthcare, or related field.
• Strong knowledge of medical records laws and long-term care operations.
• Proficient in English with medical terminology.

Responsibilities

• Oversee the completeness, maintenance, confidentiality, and security of medical records.
• Review documentation for accuracy, completeness, and timeliness from nursing staff and the interdisciplinary team (IDT).
• Assist with corrective actions and educate clinical staff on documentation standards and best practices.

Skills

Medical records management

Regulatory compliance

EMR systems

Diagnostic coding

Organizational skills

Professional communication

Education

Associates degree or equivalent in medical records/healthcare

Tools

PointClickCare

MatrixCare

Job description

Overview

The Neighborhood Retirement Community is a beautiful CCRC in Rio Rancho. We are currently seeking a compassionate and detail-oriented Medical Records Coordinator to join our team at The Neighborhood in Rio Rancho, NM. Our senior living community is dedicated to providing exceptional care to our residents while fostering a supportive, collaborative, and positive workplace culture for our staff. At The Neighborhood, our vibrant team is passionate about making a difference every day — not only through the care and services we provide, but also through the meaningful connections we build with residents and one another. As part of the PRS network of nonprofit communities, team members have access to valuable opportunities for professional growth and career advancement within one of the nation’s leading senior living providers.

What you'll be doing:

You will play a key role in supporting both residents and staff by managing incoming calls and ensuring resident and visitor needs are addressed promptly, professionally, and with exceptional customer service. In this role, you will help support person-centered, individualized care by facilitating the accurate and timely exchange of information between departments. You will oversee the completeness, maintenance, confidentiality, and security of medical records while ensuring compliance with company policies as well as State and Federal regulations. Additionally, you will review documentation for accuracy, completeness, and timeliness from nursing staff and the interdisciplinary team (IDT). You may also assist with implementing corrective actions, supporting compliance initiatives, and educating clinical staff on documentation standards and best practices.

Wages:

$20.00 - $26.00 / hr DOE

Schedule:

Monday - Friday, 8:00am - 5:00pm

About You:

• Associates degree or comparable training/experience in medical records, healthcare, or a related field preferred.
• Strong knowledge of medical records laws and regulations, as well as long-term care facility operations.
• Proficiency in English reading and writing with a working knowledge of medical terminology.
• Strong computer skills, particularly with electronic medical records systems (specifically PointClickCare and/or MatrixCare).
• Knowledge of diagnostic coding and healthcare documentation standards.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to communicate professionally and work collaboratively with residents, families, and interdisciplinary teams.

What The Neighborhood in Rio Rancho Offers You as a Full-Time Employee:

At our community, your work makes a difference and we want your benefits to make a difference for you, too. We offer a comprehensive benefits package designed to support your health, financial wellbeing and life outside of work.

• Medical insurance with multiple plan options
• Dental and vision coverage
• 401(k) with employer match
• Paid Time Off
• HSA with employer contribution
• Company-paid life and AD&D insurance
• Virtual care medical plan benefits
• Additional perks include early wage access through PayActiv, pet insurance, employee appreciation programs and an annual resident appreciation bonus.

Come join our passionate team at The Neighborhood at Rio Rancho; where we care for our staff, so you can care for our residents!

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