Compassionate Medical Receptionist | Front Desk & Scheduling

Hill Country Wound Care; San Antonio (TX); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Hill Country Wound Care and Hyperbarics is seeking a friendly Front Desk Receptionist to be the first point of contact for patients and visitors. You will manage check-in/out, scheduling in the EHR, verify insurance, and coordinate with clinical staff to ensure smooth patient flow across our Greater San Antonio locations.

Ideal candidates have healthcare front desk experience, strong communication, and excellent organizational skills.

Qualifications

• Prior experience as a medical receptionist or in a healthcare setting strongly preferred.
• Proficiency with EHR systems and scheduling software.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills with a focus on patient service.
• Ability to multitask and remain calm in a fast-paced environment.
• Knowledge of insurance verification and medical office procedures preferred.

Responsibilities

• Greet patients and visitors with professionalism and courtesy.
• Manage patient check-in and check-out processes, ensuring accurate documentation.
• Answer and direct phone calls, take messages, and provide information as appropriate.
• Schedule patient appointments, referrals, and follow-ups in the electronic health record (EHR).
• Verify patient insurance information and collect co-payments or balances.
• Coordinate with clinical staff to maintain efficient patient flow.
• Handle incoming and outgoing faxes, mail, and correspondence.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Support daily office operations to ensure a professional and organized front desk area.

Skills

Experience in healthcare front desk

Excellent communication skills

Organizational skills

Multitasking in fast-paced environment

Tools

EHR systems

Scheduling software

Job description

Hill Country Wound Care and Hyperbarics is seeking a friendly Front Desk Receptionist to be the first point of contact for patients and visitors. You will manage check-in/out, scheduling in the EHR, verify insurance, and coordinate with clinical staff to ensure smooth patient flow across our Greater San Antonio locations.

Ideal candidates have healthcare front desk experience, strong communication, and excellent organizational skills.