Front Desk Receptionist

Hill Country Wound Care; San Antonio (TX); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Hill Country Wound Care and Hyperbarics is seeking a friendly Front Desk Receptionist to be the first point of contact for patients and visitors. You will manage check-in/out, scheduling in the EHR, verify insurance, and coordinate with clinical staff to ensure smooth patient flow across our Greater San Antonio locations.

Ideal candidates have healthcare front desk experience, strong communication, and excellent organizational skills.

Qualifications

• Prior experience as a medical receptionist or in a healthcare setting strongly preferred.
• Proficiency with EHR systems and scheduling software.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills with a focus on patient service.
• Ability to multitask and remain calm in a fast-paced environment.
• Knowledge of insurance verification and medical office procedures preferred.

Responsibilities

• Greet patients and visitors with professionalism and courtesy.
• Manage patient check-in and check-out processes, ensuring accurate documentation.
• Answer and direct phone calls, take messages, and provide information as appropriate.
• Schedule patient appointments, referrals, and follow-ups in the electronic health record (EHR).
• Verify patient insurance information and collect co-payments or balances.
• Coordinate with clinical staff to maintain efficient patient flow.
• Handle incoming and outgoing faxes, mail, and correspondence.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Support daily office operations to ensure a professional and organized front desk area.

Skills

Experience in healthcare front desk

Excellent communication skills

Organizational skills

Multitasking in fast-paced environment

Tools

EHR systems

Scheduling software

Job description

Front Desk Receptionist Wound Care Clinic

Hill Country Wound Care and Hyperbarics is seeking a professional, organized, and compassionate Front Desk Receptionist to serve as the first point of contact for patients and visitors, ensuring a welcoming environment and the smooth operation of front office functions.

About the Role

As the first point of contact for patients and visitors, the Front Desk Receptionist plays a critical role in ensuring a welcoming environment and the smooth operation of front office functions. You'll work closely with clinical staff across our three Greater San Antonio clinic locations to maintain efficient patient flow and a compassionate care experience.

Key Responsibilities

• Greet patients and visitors with professionalism and courtesy.
• Manage patient check-in and check-out processes, ensuring accurate documentation.
• Answer and direct phone calls, take messages, and provide information as appropriate.
• Schedule patient appointments, referrals, and follow-ups in the electronic health record (EHR).
• Verify patient insurance information and collect co-payments or balances.
• Coordinate with clinical staff to maintain efficient patient flow.
• Handle incoming and outgoing faxes, mail, and correspondence.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Support daily office operations to ensure a professional and organized front desk area.

Qualifications

• Prior experience as a medical receptionist or in a healthcare setting strongly preferred.
• Proficiency with electronic health record (EHR) systems and scheduling software.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills with a focus on patient service.
• Ability to multitask and remain calm in a fast-paced environment.
• Knowledge of insurance verification and medical office procedures preferred.

What We Offer

Competitive compensation, a meaningful schedule, and a team that's invested in your growth.

Collaborative Environment

Work within a supportive, physician-led team that values your contribution and is invested in your success.

Professional Growth

Opportunities for ongoing development in a growing, in-demand specialty care field.

Monday–Thursday Schedule

Enjoy real work-life balance with no nights, no weekends, and no holidays. A career built around you.

Be the first friendly face our patients encounter and set the tone for a compassionate care experience.

Hill Country Wound Care is an equal opportunity employer serving Greater San Antonio, TX.

Greater San Antonio

Compassionate Care Starts With Great People

Our team is what makes Hill Country Wound Care special. We'd love to hear from you.

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