Compassionate Medical Receptionist — Flexible Scheduling

THERADY, LLC; Idaho Falls, Ammon (ID, ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Team-oriented environment

Growth opportunities

Medical, dental, and vision coverage

401(k) with company match

Job summary

THERADY, LLC is seeking a friendly Medical Receptionist for an outpatient clinic in Idaho Falls, ID. You will greet patients, schedule appointments, verify insurance, and handle front-desk administrative tasks to keep the clinic running smoothly.

The ideal candidate brings strong customer service, accurate data entry, familiarity with medical software, and HIPAA awareness to support therapists and staff in delivering quality patient care in a fast-paced environment.

Qualifications

• Prior experience in a medical office or receptionist role preferred.
• Strong customer service and communication skills.
• Proficiency in medical software, scheduling systems, and data entry.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Knowledge of insurance verification and HIPAA compliance is a plus.

Responsibilities

• Greet and assist patients with a warm, friendly, and welcoming attitude.
• Schedule patient appointments and manage provider calendars.
• Verify insurance benefits and information, assist with authorization management, and process patient paperwork.
• Answer phone calls, respond to patient inquiries, and communicate professionally with patients, providers, and team members.
• Maintain organized, accurate, and up-to-date patient records.
• Assist with billing, payment processing, and other front-office administrative tasks.
• Support therapists with patient management and day-to-day clinic flow.
• Provide PT tech support, including assisting therapists with patient setup, equipment, exercises, and other treatment-related needs as directed.
• Help maintain a clean, organized, and welcoming clinic environment.
• Assist with ordering and stocking clinic supplies and ensuring needed items are readily available.
• Work as a team to support an efficient, positive experience for both patients and staff.

Skills

Customer service

Communication

Data entry

Medical software

Scheduling systems

HIPAA compliance

Multitasking

Organizational skills

Job description

THERADY, LLC is seeking a friendly Medical Receptionist for an outpatient clinic in Idaho Falls, ID. You will greet patients, schedule appointments, verify insurance, and handle front-desk administrative tasks to keep the clinic running smoothly.

The ideal candidate brings strong customer service, accurate data entry, familiarity with medical software, and HIPAA awareness to support therapists and staff in delivering quality patient care in a fast-paced environment.