Compassionate Patient Access & Scheduling Specialist

Terry Reilly Health Services; Caldwell (ID); On-site; USD 44,521,000 - 60,236,000; Full time

Job summary

Terry Reilly Health Services in Caldwell, Idaho is seeking a Patient Access Specialist to greet and assist patients, schedule and register visits, and ensure accurate data collection throughout the patient’s stay.

The role emphasizes excellent customer service, clear verbal and written communication, basic bookkeeping, and proficient use of EHR and Microsoft Office tools to support billing and front-desk operations.

Qualifications

• Strong customer service abilities for a diverse patient population.
• Good verbal and written communication skills.
• Basic bookkeeping skills including cash handling and deposits.
• Ability to navigate EHR and Office software efficiently.

Responsibilities

• Greet, direct, and assist patients and visitors in a professional manner.
• Schedule and register patients, collecting required data accurately.
• Determine eligibility and counsel patients on payment policies.
• Maintain a welcoming waiting area and inform patients about wait times.

Skills

Customer service

Communication skills

Bookkeeping

Self-motivation

Tools

EHR software

Microsoft Office

Scanner

Calculator

Multi-line phone system

Job description

Terry Reilly Health Services in Caldwell, Idaho is seeking a Patient Access Specialist to greet and assist patients, schedule and register visits, and ensure accurate data collection throughout the patient’s stay.

The role emphasizes excellent customer service, clear verbal and written communication, basic bookkeeping, and proficient use of EHR and Microsoft Office tools to support billing and front-desk operations.