Compassionate Medical Office Front Desk Specialist

Methodist Le Bonheur Healthcare; Cordova (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Cordova, TN, is seeking a Medical Office Assistant to join the ambulatory clinic team. You will greet patients, triage calls, register patients in the EMR, collect co-pays, and support front desk operations with accurate chart prep.

This role emphasizes patient- and family-centered care, requires basic medical terminology, strong communication, and the ability to manage multiple tasks in a busy clinic environment.

Qualifications

• High school diploma or equivalent is required.
• Experience with insurance verifications or authorizations is preferred (1–3 years).
• Scheduling experience in a physician office is preferred.

Responsibilities

• Register new patients and update demographics in the EMR.
• Schedule new appointments and make confirmation calls.
• Collect co-pays and insurance data to ensure proper payment.
• Greet patients and visitors and respond to information requests in person or by phone.
• Demonstrate initiative for self-development and professional growth.

Skills

Medical terminology

Customer service

Phone triage

Verbal & written communication

Education

High School Diploma or Equivalent

Tools

EMR

Job description

Methodist Le Bonheur Healthcare in Cordova, TN, is seeking a Medical Office Assistant to join the ambulatory clinic team. You will greet patients, triage calls, register patients in the EMR, collect co-pays, and support front desk operations with accurate chart prep.

This role emphasizes patient- and family-centered care, requires basic medical terminology, strong communication, and the ability to manage multiple tasks in a busy clinic environment.