Compassionate Medical Office Front Desk | Patient Concierge

The Emerge Center; Baton Rouge (LA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

401k Matching

Employee Assistance Program

Job summary

The Emerge Center in Baton Rouge, LA is seeking a Medical Office Receptionist to ensure smooth front-desk operations for therapy services. You will greet patients, schedule appointments, collect insurance details, and maintain patient records with confidentiality.

Responsibilities include answering calls, assisting with billing, coordinating with therapists, data entry for billing and records, and maintaining a clean, organized office.

Qualifications

• High school diploma or equivalent; associate's degree is a plus.
• Previous experience in a medical office or healthcare setting preferred.
• Experience with Medtron, Insurance Authorization, Insurance Verification, and Billing preferred.
• Strong interpersonal and communication skills with confidentiality.
• Proficiency with office software and EHR systems.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments and manage the appointment calendar.
• Collect and verify patient information and insurance details.
• Manage patient records with accuracy and confidentiality.
• Handle calls and direct inquiries to the appropriate staff.
• Assist with billing and insurance claims processing.
• Maintain a clean and organized office environment.

Skills

Interpersonal communication

Organizational skills

Time management

Customer service

Education

High school diploma or equivalent

Associate degree (plus)

Tools

EHR software

Billing software

Job description

The Emerge Center in Baton Rouge, LA is seeking a Medical Office Receptionist to ensure smooth front-desk operations for therapy services. You will greet patients, schedule appointments, collect insurance details, and maintain patient records with confidentiality.

Responsibilities include answering calls, assisting with billing, coordinating with therapists, data entry for billing and records, and maintaining a clean, organized office.