Office Assistant

Key Point Health Services; Catonsville (MD); On-site; USD 19,000 - 27,000; Full time

Job summary

Key Point Health Services in Catonsville, MD, is seeking a full-time Office Assistant for our outpatient clinic. The role includes front-desk duties, scheduling, records handling, and general clerical support.

You will welcome patients, answer calls, maintain confidentiality, and help ensure a smooth and compliant office environment. A high school diploma and medical office experience are preferred; reliable transportation and a background check are required.

Qualifications

• Proficient with Microsoft Office Suite.
• Excellent Customer Service skills.
• Someone who has an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.
• High Diploma or equivalent
• Experience working in a medical office/clinic setting
• Medical receptionist experience preferred
• Must have reliable source of transportation to and from work
• Pass a criminal background check and provide a negative drug screen

Responsibilities

• Ensures a smooth-running office.
• Performs duties in a timely, effective fashion.
• Ensures security and secure storage of patient records.
• Answers phone and greets patients immediately, interrupting other work if necessary.
• Provides clerical support services in accordance with Key Point Health Services standards for quality, patient rights, availability, and nondiscrimination.
• Keeps complete timely and accurate records including phone and other messages.

Skills

Microsoft Office

Customer Service

Cultural sensitivity

Confidentiality

Education

High Diploma or equivalent

Job description

Job Details

Job Location: Clinic Catonsville - Catonsville, MD, Salary Range: $16.50 - $16.50Hourly, OFFICE ASSISTANT

OUTPATIENT MENTAL HEALTH CLINIC

CATONSVILLE, MARYLAND

www.keypoint.org

DETAILS

Job Type: Full Time

Pay: $16.50 hourly

Full Schedule

• Monday & Tuesday 9:30am - 6pm
• Wednesday - Friday 8:30am - 5pm

Who We Are

Key Point Health Services is a leading nonprofit agency serving people with behavioral healthcare needs in the Greater Baltimore area. We provide comprehensive community-based services that help people thrive while realizing and choosing their goals. We provide opportunities, support and integration within our community. Among the programs and services we provide are Outpatient Mental Health Centers, Adult and Child Psychiatric Rehabilitation Programs, School-Based Therapy, Community Outreach, and Residential Services.

Who We Need

We are currently looking for a full-time Office Assistant to join our Catonsville team.

KEY RESPONSIBILITIES

• Ensures a smooth-running office.
• Performs duties in a timely, effective fashion.
• Ensures security and secure storage of patient records.
• Answers phone and greets patients immediately, interrupting other work if necessary.
• Provides clerical support services in accordance with Key Point Health Services standards for quality, patient rights, availability, and nondiscrimination.
• Keeps complete timely and accurate records including phone and other messages.

DESIRABLE MINIMUM QUALIFICATIONS

Knowledge, Skills, and Abilities:

• Proficient with Microsoft Office Suite.
• Excellent Customer Service skills.
• Someone who has an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.

Education and Experience:

• High Diploma or equivalent
• Experience working in a medical office/clinic setting
• Medical receptionist experience preferred
• Must have reliable source of transportation to and from work
• Pass a criminal background check and provide a negative drug screen

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle objects, tools, or controls; reach with hands and arms; and talk or hear.

The employee frequently is required to sit, climb, ascend and descend stairs, balance, taste, and smell.

The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Qualifications: DESIRABLE MINIMUM QUALIFICATIONS

Knowledge, Skills, and Abilities:

• Mid-level competency with Microsoft Office Suite. Excellent Customer Service skills
• Maintains respect of clients and dedication to meeting their needs

Education and Experience:

• High Diploma or equivalent
• Medical office experience preferred.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle objects, tools, or controls; reach with hands and arms; and talk or hear.

The employee frequently is required to sit, climb, ascend and descend stairs, balance, taste, and smell.

The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.