Compassionate Medical Office Assistant: Front Desk

Franklin Primary Health Center; Mobile, Baltimore (AL, MD); On-site; USD 24,000 - 32,000; Full time

Job summary

Health Care for the Homeless HCH in Mobile, AL seeks a Medical Office Assistant to perform essential clerical duties in patient care. This role maintains a courteous, cooperative demeanor with patients and staff while handling registrations, scheduling, chart management, and data entry.

The position requires strong communication skills, accuracy in documentation, and adherence to HIPAA privacy requirements.

Qualifications

• High school diploma or GED required.
• Graduate of Medical Office Assistant program or equivalent.
• Experience with CPT/ICD-9 coding helpful.

Responsibilities

• Greet, register, and direct patients and visitors in a courteous manner.
• Answer telephone, screen calls, and route inquiries to the appropriate department.
• Schedule patient appointments and prepare daily schedules for providers.
• Retrieve and file patient charts, and maintain accurate, confidential records.
• Assist with insurance claims processing and payment reconciliation.

Skills

Medical terminology

CPT coding

ICD-9 coding

Telephone etiquette

Insurance billing

Education

High school diploma or GED

Medical Office Assistant program

Job description

Health Care for the Homeless HCH in Mobile, AL seeks a Medical Office Assistant to perform essential clerical duties in patient care. This role maintains a courteous, cooperative demeanor with patients and staff while handling registrations, scheduling, chart management, and data entry.

The position requires strong communication skills, accuracy in documentation, and adherence to HIPAA privacy requirements.