Compassionate Medical Office Administrative Assistant

Covenant HealthCare; Saginaw (MI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans with employer match

Paid time off

Employee wellness programs

Tuition reimbursement and professional

Job summary

Covenant HealthCare in Saginaw, MI is seeking a Clerical Medical Assistant to provide essential administrative support to physicians, APPs, and patients, including verifying insurance, scheduling visits, and collecting co-pays.

The role emphasizes confidentiality, HIPAA compliance, and courteous, accurate service, with opportunities to contribute to an extraordinary patient experience.

Qualifications

• High School diploma or equivalent.
• MA training program completed OR 1 year clinical/administrative experience.
• BLS certification within 6 months of hire.

Responsibilities

• Verify patient demographics and insurance information.
• Maintain an accurate schedule for physicians and APPs.
• Collect co-payments and other applicable fees.
• Ensure accuracy and reconciliation of patient fees (cash, checks).
• Answer and direct phone calls promptly.
• Schedule patient appointments and triage calls per policy.
• Follow infection control protocols and HIPAA guidelines.
• Process requests for release of information in accordance with HIPAA.
• Perform other duties as assigned.

Skills

Communication

Organization

Time management

Typing

Independence

Confidentiality

Education

High School diploma or equivalent

Medical Assistant training program OR 1 year clinical/administrative experience

BLS certification within 6 months

Tools

EHR systems

Job description

Covenant HealthCare in Saginaw, MI is seeking a Clerical Medical Assistant to provide essential administrative support to physicians, APPs, and patients, including verifying insurance, scheduling visits, and collecting co-pays.

The role emphasizes confidentiality, HIPAA compliance, and courteous, accurate service, with opportunities to contribute to an extraordinary patient experience.