Compassionate Medical Front Desk Specialist

North Carolina Association of Nurse Anesthetists; Raleigh (NC); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Dental insurance

Disability insurance

Flexible spending account

Health savings account

Paid time off

Résumé du poste

ECPC Pain Specialists in Wakefield, NC is seeking a Front Desk Receptionist to be the warm, welcoming face of the clinic. You’ll be the first point of contact for patients, handling check-in/out, scheduling, phone inquiries, and coordination with providers.

The role requires at least a high school diploma and 2 years in medical front desk roles, experience with EMRs (preferably eClinicalWorks), strong communication, multitasking, and a team-oriented attitude.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years experience in a medical front desk or healthcare administrative role.
• Experience with EMRs (preferably eClinical Works).
• Familiarity with medical terminology, insurance verification, and referrals.

Responsabilités

• Greet every patient with a compassionate and professional attitude.
• Check patients in and out using our EMR system (eClinical Works).
• Schedule appointments and manage patient communications via NexHealth and MyAdvice.
• Answer incoming phone calls and promptly respond to voicemails.
• Communicate with referring providers and pharmacies.
• Verify insurance, obtain patient information, and process payments and copays.
• Handle referrals (incoming and outgoing) and request medical records.
• Fax and scan all patient-related documents.
• Maintain patient confidentiality and comply with HIPAA at all times.
• Perform additional administrative tasks as assigned.

Connaissances

Communication

Customer service

Multitasking

Organizational skills

Teamwork

Formation

High school diploma or equivalent

Outils

eClinical Works (EMR)

NexHealth

MyAdvice

Description du poste

ECPC Pain Specialists in Wakefield, NC is seeking a Front Desk Receptionist to be the warm, welcoming face of the clinic. You’ll be the first point of contact for patients, handling check-in/out, scheduling, phone inquiries, and coordination with providers.

The role requires at least a high school diploma and 2 years in medical front desk roles, experience with EMRs (preferably eClinicalWorks), strong communication, multitasking, and a team-oriented attitude.