Compassionate Front Desk Specialist – Patient Concierge

Non; United States; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Job summary

The Center for Pain is seeking a friendly Front Desk Representative to join our patient-focused team. You will greet patients, schedule appointments, manage records, and collaborate with healthcare professionals to support efficient clinic operations.

Ideal candidates will have a high school diploma, strong communication skills, basic computer proficiency, and a compassionate approach to patient care. This on-site role offers a competitive wage and a supportive work environment.

Qualifications

• High school diploma or equivalent.
• Experience in medical/healthcare setting is a plus.
• Strong communication and interpersonal skills.
• Empathy in handling patient inquiries.
• Proficiency with MS Office and basic EHR systems.
• Excellent organization and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Communication skills

Empathy

Organizational skills

Customer service

Education

High school diploma

Tools

MS Office

Electronic Health Records

Job description

The Center for Pain is seeking a friendly Front Desk Representative to join our patient-focused team. You will greet patients, schedule appointments, manage records, and collaborate with healthcare professionals to support efficient clinic operations.

Ideal candidates will have a high school diploma, strong communication skills, basic computer proficiency, and a compassionate approach to patient care. This on-site role offers a competitive wage and a supportive work environment.