Compassionate Front Desk Receptionist - Medical (401k)

East Carolina Anesthesia Associates; Raleigh (NC); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Dental insurance

Disability insurance

Flexible spending account

Health savings account

Paid time off

Descrizione del lavoro

ECPC Pain Specialists in Wakefield, NC, seeks a front desk receptionist to warmly welcome patients as the first point of contact. This full-time, non-exempt role sits at the heart of our administrative team, coordinating check-ins, scheduling, and patient communications.

You will work in a fast-paced clinic, use EMR systems such as eClinical Works, NexHealth, and MyAdvice, verify insurance, handle payments, and maintain patient confidentiality under HIPAA.

Competenze

• High school diploma or equivalent.
• Minimum 2 years experience in a medical front desk or healthcare administrative role.
• Experience with EMRs (preferably eClinical Works).
• Familiarity with medical terminology, insurance verification, and referrals.

Mansioni

• Greet patients with a compassionate and professional attitude.
• Check patients in and out using our EMR system (eClinical Works).
• Schedule appointments and manage patient communications via NexHealth and MyAdvice.
• Answer incoming phone calls and promptly respond to voicemails.
• Communicate with referring providers and pharmacies.
• Verify insurance, obtain patient information, and process payments and copays.
• Handle referrals (incoming and outgoing) and request medical records.
• Fax and scan all patient-related documents.
• Maintain patient confidentiality and comply with HIPAA at all times.
• Perform additional administrative tasks as assigned.

Conoscenze

Communication skills

Multitasking

Organization

Teamwork

Customer service

Formazione

High school diploma or equivalent

Strumenti

eClinical Works

Descrizione del lavoro

ECPC Pain Specialists in Wakefield, NC, seeks a front desk receptionist to warmly welcome patients as the first point of contact. This full-time, non-exempt role sits at the heart of our administrative team, coordinating check-ins, scheduling, and patient communications.

You will work in a fast-paced clinic, use EMR systems such as eClinical Works, NexHealth, and MyAdvice, verify insurance, handle payments, and maintain patient confidentiality under HIPAA.