Compassionate Medical Front Desk Specialist

priviahealth; Fort Worth (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

priviahealth is seeking a Medical Receptionist Front Office in Fort Worth, Texas. The role covers check-in/check-out, scheduling, referrals, and insurance verification in a fast-paced vascular surgery practice.

The ideal candidate has 3–5 years in medical office or customer service, EMR experience, and strong communication, multitasking, and organizational skills. HIPAA compliance and patient confidentiality are essential.

Qualifications

• High school diploma or equivalent required.
• 3–5 years in a medical office or customer service environment.
• Knowledge of insurance verification, eligibility, benefits, authorizations, referrals.
• Proficiency in EMR systems.
• Understanding of medical terminology and HIPAA regulations.
• Strong organizational and communication skills; ability to multitask.

Responsibilities

• Greet patients/visitors in a welcoming, professional manner.
• Register patients in the EMR system accurately.
• Verify insurance eligibility; collect co-pays and balances.
• Schedule, reschedule, and cancel appointments per clinic policies.
• Answer and route calls; triage requests and document messages.
• Process referrals and ensure documentation is complete.
• Maintain patient confidentiality per HIPAA.
• Keep reception area clean and organized; assist with admin tasks.

Skills

EMR proficiency

HIPAA knowledge

Customer service

Communication

Multitasking

Bilingual (preferred)

Education

High school diploma or equivalent

Job description

priviahealth is seeking a Medical Receptionist Front Office in Fort Worth, Texas. The role covers check-in/check-out, scheduling, referrals, and insurance verification in a fast-paced vascular surgery practice.

The ideal candidate has 3–5 years in medical office or customer service, EMR experience, and strong communication, multitasking, and organizational skills. HIPAA compliance and patient confidentiality are essential.