Front Desk Receptionist

Rehabilitation and Electrodiagnostics, P.A; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Rehabilitation and Electrodiagnostics, P.A. is seeking a friendly and dependable Medical Front Desk Receptionist to join our medical practice in Florida.

The role involves greeting patients, managing check-ins/outs, handling calls, scheduling, verifying insurance, collecting copays, and assisting with records and imaging in a fast-paced environment. Ideal candidates will have 1–2 years of medical front-desk experience, excellent communication skills, and a professional, compassionate demeanor.

Qualifications

• 1–2 years of medical office or front-desk experience preferred.
• Excellent customer service and communication skills.
• Professional, friendly, and compassionate demeanor.
• Strong attention to detail and organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable handling multiple phone lines and assisting patients in person.
• Basic computer skills and ability to learn EMR systems.
• Knowledge of insurance verification, referrals, and authorizations is a plus.
• Maintain confidentiality and follow HIPAA regulations.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Check patients in and out efficiently and accurately.
• Answer and route incoming phone calls.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient demographics, insurance information, and eligibility.
• Collect copays, deductibles, and other patient balances.
• Obtain necessary referrals, authorizations, and medical records.
• Maintain accurate and up-to-date patient information.
• Communicate with physicians, medical assistants, and other staff regarding patient needs.
• Handle incoming and outgoing correspondence.
• Assist with medical records and scanning documents into the EMR.
• Maintain a clean, organized, and professional reception area.
• Protect patient privacy and follow all HIPAA requirements.
• Provide excellent customer service while maintaining professionalism with patients, families, and staff.
• Perform other administrative duties as needed.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Professional demeanor

Attention to detail

Phone etiquette

Tools

EMR software

Job description

We are looking for a friendly, professional, and dependable Medical Front Desk Receptionist to join our medical practice. The ideal candidate enjoys working with patients, has excellent communication skills, and can multitask in a busy medical office environment.

Responsibilities

• Greet patients warmly and professionally upon arrival
• Check patients in and out efficiently and accurately
• Answer and route incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Verify patient demographics, insurance information, and eligibility
• Collect copays, deductibles, and other patient balances
• Obtain necessary referrals, authorizations, and medical records
• Maintain accurate and up-to-date patient information
• Communicate with physicians, medical assistants, and other staff regarding patient needs
• Handle incoming and outgoing correspondence
• Assist with medical records and scanning documents into the electronic medical record
• Maintain a clean, organized, and professional reception area
• Protect patient privacy and follow all HIPAA requirements
• Provide excellent customer service while maintaining professionalism with patients, families, and staff
• Perform other administrative duties as needed

Qualifications

• Minimum 1-2 years' medical office or healthcare front-desk experience, preferred
• Excellent customer service and communication skills
• Professional, friendly, and compassionate demeanor
• Strong attention to detail and organizational skills
• Ability to multitask and work efficiently in a fast-paced environment
• Comfortable answering multiple phone lines and assisting patients in person
• Basic computer skills and ability to learn electronic medical record systems
• Knowledge of insurance verification, referrals, and authorizations is a plus
• Ability to maintain confidentiality and follow HIPAA regulations
• Reliable attendance and a strong work ethic
• Must have ethical work experience

Why Join US

Our practice is committed to improving quality of life for patients through specialized care. We value innovation, teamwork, and professional growth, and we are looking for a talented business development professional who shares our passion for expanding access to outstanding patient care.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP