Compassionate Medical Front Desk Specialist

Tap Management Company Llc; Durant (OK); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Southern Oklahoma Pain Management is seeking a Medical Receptionist to join the front desk team and ensure smooth daily operations. You will greet patients, verify insurance, schedule appointments, and support clinical staff with administrative tasks to deliver a positive patient experience.

The role emphasizes accurate medical records, HIPAA compliance, and friendly, professional communication in a fast-paced clinic setting.

Qualifications

• Prior experience in a medical front office or healthcare administrative role preferred.
• Familiarity with medical terminology, EHR/EMR systems, and insurance verification.
• Strong communication and interpersonal skills with a patient-centered approach.
• Proficient in Microsoft Office and general office equipment.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer and route incoming phone calls, take messages, and respond to inquiries.
• Verify patient insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient demographic and medical records.
• Coordinate referrals and communicate with other healthcare providers as needed.
• Manage front desk administrative tasks including filing, faxing, and correspondence.
• Collect payments and perform medical collections to support the clinic's revenue cycle management.

Skills

Medical front office experience

Excellent communication

Patient-centered approach

Multitasking

Organizational skills

HIPAA compliance

Education

High school diploma

Medical office certification

Tools

EHR/EMR systems

Practice management software

Microsoft Office

Job description

Southern Oklahoma Pain Management is seeking a Medical Receptionist to join the front desk team and ensure smooth daily operations. You will greet patients, verify insurance, schedule appointments, and support clinical staff with administrative tasks to deliver a positive patient experience.

The role emphasizes accurate medical records, HIPAA compliance, and friendly, professional communication in a fast-paced clinic setting.