Compassionate Medical Front Desk - Patient Concierge

Prelude Fertility, Inc.; Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Fertility benefits

PTO + holidays

401(k) match

EAP

Job summary

IVFMD - Jupiter is seeking a Patient Concierge / Medical Receptionist to create a compassionate environment for patients. You will manage front desk duties, greet patients, handle inquiries, and coordinate with clinical staff to ensure smooth scheduling and communication.

The role covers patient check-ins/outs, data entry, and maintaining organized records, with on-site work Monday through Friday (7 a.m. - 4 p.m.) and some travel as needed.

Qualifications

• High School Diploma or GED, required
• 1-2 years of medical administrative office experience required

Responsibilities

• Greet and welcome patients in a warm, compassionate,/professional manner.
• Answer patient inquiries and direct to correct contact.
• Handle check-ins and check-outs, collect payments.
• Schedule, reschedule, cancel, and confirm appointments; coordinate with clinic staff.

Skills

Medical administrative experience

Education

High School Diploma or GED

Job description

IVFMD - Jupiter is seeking a Patient Concierge / Medical Receptionist to create a compassionate environment for patients. You will manage front desk duties, greet patients, handle inquiries, and coordinate with clinical staff to ensure smooth scheduling and communication.

The role covers patient check-ins/outs, data entry, and maintaining organized records, with on-site work Monday through Friday (7 a.m. - 4 p.m.) and some travel as needed.