Compassionate Medical Equipment Retail Associate

Binson's Medical Equipment & Supplies; Brighton (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Binson’s Medical Equipment & Supplies in Brighton, MI, is hiring a full-time Customer Service Associate to assist patients with selecting and purchasing medical supplies, process transactions, verify insurance, and manage inventory in a friendly, professional setting.

Your role includes greeting customers, explaining durable medical equipment use and care, collecting demographics and insurance information, receiving and stocking merchandise, and keeping the floor tidy for safe mobility.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years in retail, customer service, or medical office preferred.
• Familiar with medical terminology and insurance processes is a plus.
• Excellent interpersonal and communication skills with empathy.
• Experience with POS systems and inventory software is a plus.

Responsibilities

• Greet customers and assess equipment needs to recommend products.
• Instruct patients on safe use and care of durable medical equipment.
• Collect demographics, prescriptions, and insurance details.
• Receive, unpack, stock merchandise and manage inventory.
• Keep retail area clean and accessible for customers with mobility needs.

Skills

Customer service

Retail experience

POS systems

Inventory management

Insurance knowledge

Education

High School Diploma

Job description

Binson’s Medical Equipment & Supplies in Brighton, MI, is hiring a full-time Customer Service Associate to assist patients with selecting and purchasing medical supplies, process transactions, verify insurance, and manage inventory in a friendly, professional setting.

Your role includes greeting customers, explaining durable medical equipment use and care, collecting demographics and insurance information, receiving and stocking merchandise, and keeping the floor tidy for safe mobility.