Compassionate Medical Assistant — Patient Care & Team Collaboration

Beth Israel Lahey Health; Waltham (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts seeks a Medical Assistant to deliver high-quality, direct patient care in a team-based Primary Care setting. The role supports administrative and clinical operations, including vitals, phlebotomy, EKGs, immunizations, and EHR data entry to ensure accurate billing and smooth patient flow.

The ideal candidate will engage with patients and families, coordinate with the care team, and contribute to population health outreach.

Qualifications

• High School diploma or GED required. Bachelor's degree in Health Science preferred.
• MA certificates or related credentials preferred.
• 0-1 years related work experience required.
• Demonstrated MA competencies within one year of hire.
• Basic familiarity with computers and web-based applications.

Responsibilities

• Assist patient flow during visits, inform patients and providers of delays, and update medication and allergy lists.
• Communicate clearly with patients and team; provide hand-offs to providers.
• Perform MA duties (vital signs, EKGs, phlebotomy, immunizations) under supervision.
• Lead outreach for population health goals and assist with data gathering for health coaching.
• Maintain medical equipment and supplies, ensure PHI safety and clean, organized work area.
• Utilize EHR to queue prescriptions, enter orders, and document visit tasks for billing.

Skills

Relationship building

Team coordination

Medical assisting

Patient communication

EHR navigation

Education

High School diploma or GED

Bachelor's in Health Science preferred

MA Certificate / CNA / EMT / Phlebotomy Certificate preferred

Tools

EHR software

Job description

Beth Israel Lahey Health in Massachusetts seeks a Medical Assistant to deliver high-quality, direct patient care in a team-based Primary Care setting. The role supports administrative and clinical operations, including vitals, phlebotomy, EKGs, immunizations, and EHR data entry to ensure accurate billing and smooth patient flow.

The ideal candidate will engage with patients and families, coordinate with the care team, and contribute to population health outreach.