Compassionate Medical Assistant - Convenient Care Team

1400 Baystate Medical Practices, Inc; United States; On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance

Career growth and development

Regional opportunities across Baystate

Job summary

Baystate Health is seeking a Medical Assistant for the Convenient Care team in Northampton, MA. The role supports patient intake, clinical care, and documentation, including phlebotomy and immunizations, within a multi-disciplinary setting.

The MA ladder (MAI–MAIV) governs level placement based on competencies and experience, with responsibilities across visits, procedures, and coordination of care.

Qualifications

• High School diploma or GED required; CPR-BLS from American Heart Association required.
• This position is part of a career ladder and the appropriate level will be determined by the organization.
• MAI–MAIV competencies may be required or demonstrated by hiring manager with relevant experience.

Responsibilities

• Patient intake and history: room patients for intake, gather vitals, review histories, document medications, complete site-specific screening forms in the EHR.
• Clinical and provider support: prepare treatment rooms, chaperone patients, assist providers during examinations and procedures.
• Orders and documentation: implement provider orders, process refills, obtain prior authorizations, document data timely.
• Procedures: perform independent procedures such as EKGs, vision/hearing screenings, point-of-care testing.
• Phlebotomy and immunizations in accordance with policy.
• Patient discharge and coordination: review discharge instructions, provide resources, process referrals, schedule follow-ups.

Skills

Patient intake

Vital signs

Rooming patients

Documentation

Phlebotomy

Immunizations

Discharge coordination

Education

High School diploma or GED

CPR-BLS for Healthcare Providers

MA program competency (MA I–IV)

Tools

Job description

Baystate Health is seeking a Medical Assistant for the Convenient Care team in Northampton, MA. The role supports patient intake, clinical care, and documentation, including phlebotomy and immunizations, within a multi-disciplinary setting.

The MA ladder (MAI–MAIV) governs level placement based on competencies and experience, with responsibilities across visits, procedures, and coordination of care.