Compassionate ICU Patient Care Technician

Mercy Health; Greenville (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid time off

Tuition assistance

Job summary

Mercy Health is seeking a dedicated Patient Care Technician (PCT) for the St. Francis Eastside ICU location. The role involves assisting with basic patient care, monitoring vital signs, and providing support under RN supervision.

The PCT will maintain patient comfort, hygiene, and mobility, while ensuring accurate documentation and strong patient interactions. The position supports our ICU team with a patient-centered approach, emphasizing safety, dignity, and compassionate care consistent with

Qualifications

• Basic patient care and observation duties.
• Strong communication and interpersonal skills.
• Experience in acute care settings preferred but not required.

Responsibilities

• Provides basic patient care including comfort, vital signs, hygiene, and mobility assistance.
• Acts as liaison between patient and nurse to report changes and concerns.
• Delivers high-level customer service to patients and families.
• Documents patient care accurately and promptly.
• Participates in hand-offs and reports essential information on admission and discharge.
• Performs delegated tasks once competency is validated.
• Assists with safe patient transfers.
• Encourages patient independence and tailors care to individual needs.

Skills

Patient care

Communication skills

Teamwork

Adaptability

Tools

EPIC EHR

Job description

Mercy Health is seeking a dedicated Patient Care Technician (PCT) for the St. Francis Eastside ICU location. The role involves assisting with basic patient care, monitoring vital signs, and providing support under RN supervision.

The PCT will maintain patient comfort, hygiene, and mobility, while ensuring accurate documentation and strong patient interactions. The position supports our ICU team with a patient-centered approach, emphasizing safety, dignity, and compassionate care consistent with