Compassionate Hospice Scheduling Specialist

Ovation Hospice of Salt Lake; Bountiful (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Accrued PTO

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Monthly Mileage Stipend

Monthly Phone Stipend

Career growth opportunities

Job summary

Ovation Hospice of Salt Lake is seeking a compassionate Hospice Aide Scheduler to coordinate aide visits and maintain schedules ensuring timely, patient-centered care.

You will match aides with patients, communicate schedule changes, monitor coverage gaps, and collaborate with the clinical team to adapt to changing patient needs.

This role involves onboarding new aides, maintaining records, and supporting scheduling and administrative duties for the hospice team.

Qualifications

• Experience in hospice, home health, healthcare scheduling, or staffing preferred.
• Strong organizational, time-management, and communication skills.
• Ability to coordinate with patients, families, and staff.

Responsibilities

• Coordinate and maintain daily and weekly schedules for Hospice Aides/CNAs based on patient needs and care plans.
• Ensure patients receive scheduled hospice aide visits consistently and appropriately.
• Match Hospice Aides with patients based on location, availability, skills, and patient needs.
• Communicate schedule changes with Hospice Aides, nurses, patients, families, and other members of the interdisciplinary team.
• Monitor missed, declined, canceled, or rescheduled visits and address coverage needs.
• Assist with filling open shifts and onboarding new Hospice Aides as needed.
• Maintain scheduling records and documentation.
• Review upcoming schedules to identify potential staffing gaps.
• Work with the clinical team to understand changes in patient needs and adjust aide schedules accordingly.
• Help ensure schedules remain consistent with patient care plans and organizational policies.
• Respond professionally to questions or concerns from patients, families, and staff.
• Assist with onboarding and scheduling new Hospice Aides as needed.
• Maintain confidentiality and protect patient information at all times.
• Support the hospice team with other administrative and scheduling responsibilities.

Skills

Organizational skills

Time management

Attention to detail

Multitasking

Communication skills

Customer service

Teamwork

Independent work

Computer skills

Tools

EMR systems

Scheduling software

Job description

Ovation Hospice of Salt Lake is seeking a compassionate Hospice Aide Scheduler to coordinate aide visits and maintain schedules ensuring timely, patient-centered care.

You will match aides with patients, communicate schedule changes, monitor coverage gaps, and collaborate with the clinical team to adapt to changing patient needs.

This role involves onboarding new aides, maintaining records, and supporting scheduling and administrative duties for the hospice team.