Hospice Aide Scheduler

Hireology; Bountiful (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Accrued PTO

Health, Dental & Vision Insurance

401(k) Retirement Plan

Monthly Mileage Stipend

Monthly Phone Stipend

Job summary

Hireology is seeking a compassionate Hospice Aide Scheduler to coordinate hospice aide visits and maintain schedules that meet patient needs and staff availability. You will thrive in a fast-paced setting, communicating with patients, families, and staff to ensure timely care.

Ideal candidates have experience in hospice, home health, healthcare scheduling, or staffing, plus strong organizational and communication skills.

Qualifications

• Excellent organizational and time-management skills.
• Strong attention to detail and multitasking ability.
• Excellent communication and customer-service skills.
• Ability to work independently and as part of a team.
• Experience in hospice, home health, healthcare scheduling preferred.
• Basic computer skills and ability to learn scheduling/EMR systems.

Responsibilities

• Collaborate to coordinate and maintain daily and weekly schedules for Hospice Aides/CNAs.
• Ensure timely, consistent visits aligned with patient care plans.
• Match aides with patients based on location, availability, and needs.
• Communicate schedule changes with all stakeholders.
• Monitor missed or rescheduled visits and address coverage gaps promptly.
• Assist with filling open shifts and coverage when aides are unavailable.
• Maintain scheduling records and documentation accurately.
• Review upcoming schedules for potential staffing gaps.
• Coordinate with clinical team on changes in patient needs.
• Ensure schedules align with patient care plans and policies.
• Respond professionally to patient, family, and staff inquiries.
• Assist with onboarding and scheduling new Hospice Aides as needed.
• Maintain patient confidentiality and protect information.
• Support scheduling responsibilities as needed.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Customer service

Multitasking

Independent worker

Team player

Scheduling software

EMR systems

Tools

Scheduling software

EMR systems

Job description

We are looking for a compassionate, organized, and dependable Hospice Aide Scheduler to join our hospice team. This position plays an important role in ensuring our patients receive consistent, timely, and compassionate care by coordinating hospice aide visits and maintaining schedules that meet both patient needs and staff availability.

The ideal candidate is someone who thrives in a fast-paced environment, communicates well with patients, families, caregivers, and staff, and can quickly adjust when schedules change. Experience in hospice, home health, healthcare scheduling, or staffing is preferred.

What You'll Do

• Coordinate and maintain daily and weekly schedules for Hospice Aides/CNAs based on patient needs and care plans.

• Ensure patients receive their scheduled hospice aide visits consistently and appropriately.

• Match Hospice Aides with patients based on location, availability, skills, and patient needs.

• Communicate schedule changes with Hospice Aides, nurses, patients, families, and other members of the interdisciplinary team.

• Monitor missed, declined, canceled, or rescheduled visits and work quickly to address coverage needs.

• Assist with filling open shifts and finding appropriate coverage when an aide is unavailable.

• Maintain accurate scheduling records and documentation.

• Review upcoming schedules to identify potential staffing gaps before they become an issue.

• Work closely with the clinical team to understand changes in patient needs and adjust aide schedules accordingly.

• Help ensure schedules remain consistent with patient care plans and organizational policies.

• Respond professionally and compassionately to questions or concerns from patients, families, and staff.

• Assist with onboarding and scheduling new Hospice Aides as needed.

• Maintain confidentiality and protect patient information at all times.

• Support the hospice team with other administrative and scheduling responsibilities as needed.

What We're Looking For

• Excellent organizational and time-management skills.

• Strong attention to detail.

• Ability to multitask and prioritize in a fast-paced environment.

• Excellent communication and customer-service skills.

• Ability to remain calm and solution-focused when unexpected scheduling issues arise.

• Comfortable communicating with patients, families, caregivers, and healthcare professionals.

• Ability to work independently while also being a strong team player.

• Basic computer skills and the ability to learn scheduling and electronic medical record systems.

• Previous experience in hospice, home health, healthcare scheduling, staffing, or a similar setting is preferred.

• Knowledge of hospice care and the role of a Hospice Aide/CNA is a plus.

The Right Person for This Role

The right person understands that scheduling in hospice is more than filling a calendar. It is about making sure patients have the people and support they need during an incredibly important time in their lives.

We are looking for someone who is dependable, compassionate, proactive, and willing to go the extra mile for both our patients and our Hospice Aides.

Why Join Our Team?

• Accrued Paid Time Off (PTO)

• Health, Dental & Vision Insurance

• 401(k) Retirement Plan

• Monthly Mileage Stipend

• Monthly Phone Stipend

• Meaningful work that makes a difference in the lives of patients and their families

• Supportive and collaborative team environment

• Opportunity to grow and build your career in hospice care