Compassionate Hospice Front Desk & Records Clerk

ADP, Inc.; Lake Havasu City (AZ); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Hospice of Havasu in Lake Havasu City, AZ is seeking a friendly Support Services Clerk to join our not-for-profit team. You will provide front office, clerical, and medical records support, serve as first point of contact, and help ensure compliant, confidential file handling.

The role requires strong communication, organization, and computer skills; familiarity with Microsoft Office; ability to explain programs compassionately; and the flexibility to assist with administrative projects and

Qualifications

• High School Graduate or GED Certificate.
• Training Requirements: (Credentials, licenses or certificates)
• Entry level experience or one year of clerical/telephone data entry experience preferred.

Responsabilités

• Provide a warm, professional welcome to visitors, patients, families, and the public.
• Operate a multi-line phone system; route calls and messages accurately.
• Explain Hospice of Havasu programs clearly and compassionately to walk-ins and callers.
• Maintain and secure patient medical records in compliance with federal, state, and agency standards.
• Perform data entry and maintain records using agency software systems and Microsoft Office applications.
• Coordinate with Admissions Coordinator and clinical staff to ensure smooth patient intake and documentation flow.

Connaissances

Customer service

Telephone etiquette

Data entry

MS Office

Medical terminology

Formation

High School diploma or GED

Description du poste

Hospice of Havasu in Lake Havasu City, AZ is seeking a friendly Support Services Clerk to join our not-for-profit team. You will provide front office, clerical, and medical records support, serve as first point of contact, and help ensure compliant, confidential file handling.

The role requires strong communication, organization, and computer skills; familiarity with Microsoft Office; ability to explain programs compassionately; and the flexibility to assist with administrative projects and