Compassionate Hospice Admin Coordinator

Chapters Health System, Inc.; United States; On-site; USD 26,000 - 38,000; Full time

Job summary

Chapters Health System, Inc. is seeking a Team Secretary to support the Clinical Manager and Clinical Team with reception, mail processing, and general administrative duties in a compassionate healthcare environment.

The role requires a High School Diploma, strong typing and organizational skills, and proficiency with word processing and spreadsheets. You will interact with patients, families, and staff, staying calm under pressure and adapting to shifting priorities.

Qualifications

• High School Diploma required.
• Associate's Degree preferred.
• Excellent typing, organizational, time management and communication skills.
• Computer literate with familiarity of Word processing and spreadsheet applications.
• Customer relations experience preferred.
• Medical terminology preferred.
• Ability to remain calm and troubleshoot patient/family crises.
• Ability to shift priorities.
• Ability to handle emotional stress of working with terminally ill patients and families.

Responsibilities

• Provides administrative support for Clinical Manager and Clinical Team.
• Orders office supplies and processes mail.
• Responds as a professional first-line resource for answering clients' concerns.
• Assists with computer, phone, voicemail and service issues.
• Updates daily census and prepares weekly IDG paperwork.
• Triages physician order calls to appropriate person.
• Coordinates scheduling and per diem staff per policy.
• Maintains stock forms and updates forms.
• Sends out and assists manager with reports.
• Notifies physicians and team of patient status changes.

Skills

Typing

Organizational skills

Time management

Communication skills

Word processing

Spreadsheet applications

Customer relations

Medical terminology

Crisis handling

Prioritization

Education

High School Diploma

Associate's Degree preferred

Tools

Word processing

Spreadsheets

Job description

Chapters Health System, Inc. is seeking a Team Secretary to support the Clinical Manager and Clinical Team with reception, mail processing, and general administrative duties in a compassionate healthcare environment.

The role requires a High School Diploma, strong typing and organizational skills, and proficiency with word processing and spreadsheets. You will interact with patients, families, and staff, staying calm under pressure and adapting to shifting priorities.