Compassionate Home Care Coordinator & Scheduler

GainRep; Charleston (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Opportunities for advancement

Paid sick time

Paid time off

Paid training

Job summary

GainRep in Charleston, SC seeks a Care Coordinator to ensure patients receive comprehensive and coordinated home care. You will work with clients, care professionals, and staff to arrange appointments, maintain records, and facilitate effective communication among all parties.

The role emphasizes strong organizational skills and medical terminology knowledge, with duties spanning scheduling, documentation, and client education to support optimal care outcomes.

Qualifications

• Previous experience in a medical setting is preferred.
• Familiarity with medical terminology is highly desirable.
• Strong organizational skills to manage multiple tasks effectively.
• Excellent verbal and written communication with patients and professionals.
• Proficiency with office software for documentation and scheduling.
• Background in medical administrative support is a plus but not required.

Responsibilities

• Serve as the primary contact for clients, addressing inquiries and guiding care processes.
• Build relationships with caregiver team and coordinate caregiver schedules.
• Schedule and coordinate patient appointments with healthcare providers.
• Maintain accurate patient records while ensuring confidentiality.
• Collaborate with medical and dental offices to streamline care and referrals.
• Assist with insurance verification, billing inquiries, and follow-up communications.
• Educate clients about treatment options and available resources.

Skills

Communication skills

Organizational skills

Time management

Tools

Office software

Job description

GainRep in Charleston, SC seeks a Care Coordinator to ensure patients receive comprehensive and coordinated home care. You will work with clients, care professionals, and staff to arrange appointments, maintain records, and facilitate effective communication among all parties.

The role emphasizes strong organizational skills and medical terminology knowledge, with duties spanning scheduling, documentation, and client education to support optimal care outcomes.