Compassionate Home Care Client Coordinator

Synergy HomeCare; West Des Moines (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

SYNERGY HomeCare is seeking a Client Care Coordinator to support a wide range of clients at home, coordinate care plans, and ensure exceptional service. You will handle incoming inquiries, schedule assessments, and collaborate with families and caregivers.

Ideal candidates have at least two years supervisory or management experience in home care, an associates or bachelor’s degree, and strong communication and time-management skills.

Qualifications

• Two years supervisory or management experience in a home care setting.
• Associates or Bachelors degree; CNA preferred but not required.
• Strong relationship building, time management and communication skills.

Responsibilities

• Handling incoming client inquiry calls
• Completing home assessments for new clients
• Providing exemplary customer service
• Communicating regularly with clients and their families
• Management and training of caregivers

Skills

Relationship-building

Time management

Communication skills

Education

Associates or Bachelor's degree

CNA preferred not required

Job description

SYNERGY HomeCare is seeking a Client Care Coordinator to support a wide range of clients at home, coordinate care plans, and ensure exceptional service. You will handle incoming inquiries, schedule assessments, and collaborate with families and caregivers.

Ideal candidates have at least two years supervisory or management experience in home care, an associates or bachelor’s degree, and strong communication and time-management skills.