Compassionate Healthcare Receptionist & Admin Support

Pawtucket Falls Health Care; Pawtucket (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

Pawtucket Falls Health Care is seeking a Receptionist to provide warm, professional service to residents, families, and staff. You will manage front-desk operations, handle calls and correspondence, and assist the nursing team with administrative tasks while safeguarding patient confidentiality.

Ideal candidates have a high school diploma, strong communication skills, the ability to prioritize in a fast-paced setting, and basic computer proficiency.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to learn and use medical software and EMR systems.
• Professional and friendly demeanor in a healthcare setting.

Responsibilities

• Greet patients, families, and visitors in a friendly and professional manner.
• Manage incoming and outgoing calls, emails, and correspondence.
• Prepare and distribute mail, packages, and reports.
• Maintain accurate and up-to-date records and files.
• Assist nursing staff and escort patients to appointments while protecting confidentiality.
• Provide administrative support and update patient charts as needed.

Skills

Customer service

Phone etiquette

Record keeping

EMR access

Microsoft Windows

Education

High School Diploma

Tools

EMR software

Microsoft Office

Job description

Pawtucket Falls Health Care is seeking a Receptionist to provide warm, professional service to residents, families, and staff. You will manage front-desk operations, handle calls and correspondence, and assist the nursing team with administrative tasks while safeguarding patient confidentiality.

Ideal candidates have a high school diploma, strong communication skills, the ability to prioritize in a fast-paced setting, and basic computer proficiency.