Receptionist

Pawtucket Falls Health Care; Pawtucket (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

Pawtucket Falls Health Care is seeking a Receptionist to provide warm, professional service to residents, families, and staff. You will manage front-desk operations, handle calls and correspondence, and assist the nursing team with administrative tasks while safeguarding patient confidentiality.

Ideal candidates have a high school diploma, strong communication skills, the ability to prioritize in a fast-paced setting, and basic computer proficiency.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to learn and use medical software and EMR systems.
• Professional and friendly demeanor in a healthcare setting.

Responsibilities

• Greet patients, families, and visitors in a friendly and professional manner.
• Manage incoming and outgoing calls, emails, and correspondence.
• Prepare and distribute mail, packages, and reports.
• Maintain accurate and up-to-date records and files.
• Assist nursing staff and escort patients to appointments while protecting confidentiality.
• Provide administrative support and update patient charts as needed.

Skills

Customer service

Phone etiquette

Record keeping

EMR access

Microsoft Windows

Education

High School Diploma

Tools

EMR software

Microsoft Office

Job description

Receptionist

Join the Pawtucket Falls Health Care team and make a difference every day!

At Pawtucket Falls, we are dedicated to providing superior service in a warm and inviting atmosphere to our residents. As a Receptionist, you will play a crucial role in ensuring the smooth operation of our facility by providing exceptional customer service, managing administrative tasks, and supporting our healthcare team.

Responsibilities:

• Greet patients, families, and visitors in a friendly and professional manner
• Manage incoming and outgoing calls, emails, and correspondence
• Prepare and distribute mail, packages, and reports
• Maintain accurate and up-to-date records and files
• Perform tasks as assigned by the nursing staff, such as escorting patients to appointments and ensuring the confidentiality of patient information
• Provide administrative support to the nursing team, including preparing and updating patient charts and records
• Utilize electronic medical records (EMRs) and other software systems to perform tasks and maintain accuracy

Requirements:

• High school diploma or equivalent required
• Professional and friendly demeanor, with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks efficiently
• Basic computer skills and experience with medical software a plus

About Us:

At Pawtucket Falls Health Care, we are committed to providing exceptional care and service to our residents. We offer a supportive and collaborative work environment, with opportunities for growth and development. Our team is dedicated to making a difference in the lives of our residents, and we invite you to join us in this mission.