Receptionist

Whitney Rehabilitation Care Center; Pawtucket (RI); On-site; USD 21,000 - 28,000; Full time

Job summary

Whitney Rehabilitation Care Center is seeking a Receptionist to support our front desk and nursing staff. You will greet residents and visitors, handle calls and mail, and keep patient records accurate in our EMR system. The role requires a friendly, professional demeanor and strong organizational skills.

We value teamwork in a fast-paced healthcare environment and offer opportunities for growth. This position emphasizes confidentiality and high-quality customer service at the point of care.

Qualifications

• High school diploma or equivalent required.
• Professional and friendly demeanor with excellent communication.
• Ability to work in a fast-paced environment.
• Basic computer skills; experience with medical software a plus.

Responsibilities

• Greet patients, families, and visitors in a friendly and professional manner.
• Manage incoming and outgoing calls, emails, and correspondence.
• Prepare and distribute mail, packages, and reports.
• Maintain accurate and up-to-date records and files.
• Escort patients to appointments and ensure confidentiality of patient information.
• Provide administrative support to the nursing team and update patient charts.
• Use EMRs and medical software to perform tasks accurately.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma

Tools

EMR software

Job description

Receptionist

Join the Pawtucket Falls Health Care team and make a difference every day!

At Pawtucket Falls, we are dedicated to providing superior service in a warm and inviting atmosphere to our residents. As a Receptionist, you will play a crucial role in ensuring the smooth operation of our facility by providing exceptional customer service, managing administrative tasks, and supporting our healthcare team.

Responsibilities:

• Greet patients, families, and visitors in a friendly and professional manner
• Manage incoming and outgoing calls, emails, and correspondence
• Prepare and distribute mail, packages, and reports
• Maintain accurate and up-to-date records and files
• Perform tasks as assigned by the nursing staff, such as escorting patients to appointments and ensuring the confidentiality of patient information
• Provide administrative support to the nursing team, including preparing and updating patient charts and records
• Utilize electronic medical records (EMRs) and other software systems to perform tasks and maintain accuracy

Requirements:

• High school diploma or equivalent required
• Professional and friendly demeanor, with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks efficiently
• Basic computer skills and experience with medical software a plus

About Us:

At Pawtucket Falls Health Care, we are committed to providing exceptional care and service to our residents. We offer a supportive and collaborative work environment, with opportunities for growth and development. Our team is dedicated to making a difference in the lives of our residents, and we invite you to join us in this mission.