Compassionate Healthcare Appointment Coordinator

Mountain Management Services; Chattanooga (TN); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Medical Group (Mountain Management Services) is seeking an Appointment Scheduler in the Southeast Tennessee region to be the first point of contact for patients, facilitating care coordination and compassionate support.

The role involves managing patient schedules, clarifying instructions, and using technology to connect patients with the right care, while maintaining a strong clinical understanding and adaptability.

Qualifications

• High School diploma or GED required.

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Education

High School Diploma / GED

Job description

CommonSpirit Medical Group (Mountain Management Services) is seeking an Appointment Scheduler in the Southeast Tennessee region to be the first point of contact for patients, facilitating care coordination and compassionate support.

The role involves managing patient schedules, clarifying instructions, and using technology to connect patients with the right care, while maintaining a strong clinical understanding and adaptability.