Compassionate Healthcare Admissions Specialist

Acadia Healthcare; Wilmington (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Wilmington Treatment Center is seeking an Admissions Specialist to be the first contact for incoming patients, ensuring a welcoming and supportive start to care. The role includes coordinating intake, completing documentation, and guiding patients through the admissions process.

The position requires strong organizational and communication skills, a high school diploma, and confidentiality. Schedule is Tuesday–Saturday, 3:30pm–12am, at a compensation of $16 per hour, in Wilmington, NC.

Qualifications

• High school diploma or equivalent required.
• Healthcare/admissions experience is a plus.
• Strong organizational and communication skills are essential.
• Ability to handle confidential information with professionalism.

Responsibilities

• Greet and assist new patients at arrival; coordinate intake.
• Perform clerical duties, data entry, and phone communications.
• Complete admission paperwork and explain forms to patients.
• Notify clinical lead of arrivals and escort patients and documents within the facility.
• Ensure accurate processing of patient information and appointment scheduling.
• Maintain a positive, empathetic, and professional attitude toward patients.

Skills

Organizational skills

Communication skills

Compassionate approach

Education

Bachelor's degree preferred (Social Services or related)

Job description

Wilmington Treatment Center is seeking an Admissions Specialist to be the first contact for incoming patients, ensuring a welcoming and supportive start to care. The role includes coordinating intake, completing documentation, and guiding patients through the admissions process.

The position requires strong organizational and communication skills, a high school diploma, and confidentiality. Schedule is Tuesday–Saturday, 3:30pm–12am, at a compensation of $16 per hour, in Wilmington, NC.