Compassionate Admissions Coordinator

Wilmington Treatment Center; Wilmington (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Wilmington Treatment Center is seeking a detail-oriented Admissions Specialist to welcome incoming patients and coordinate the admissions process. You will manage paperwork, assist with insurance communications, and ensure accurate data entry to support a smooth transition into care.

The role emphasizes compassionate, patient-focused service, strong organizational skills, and effective communication to maintain a positive admissions experience for all individuals seeking treatment.

Qualifications

• High school diploma or equivalent required
• Previous healthcare/admissions experience is a plus
• Strong organizational and communication skills
• Ability to handle sensitive information professionally
• Compassionate, patient-focused approach

Responsibilities

• Greet and assist new patients upon arrival and coordinate intake
• Handle clerical duties including paperwork, data entry, and insurance communications
• Explain forms and admit patients to the assigned program
• Maintain timely and accurate admission documentation and patient records
• Engage with patients to support a positive admissions experience
• Ensure patient safety and confidentiality throughout the admission process

Skills

Organizational skills

Communication skills

Compassionate approach

Education

Bachelor’s degree preferred

Social Services background a plus

Job description

Wilmington Treatment Center is seeking a detail-oriented Admissions Specialist to welcome incoming patients and coordinate the admissions process. You will manage paperwork, assist with insurance communications, and ensure accurate data entry to support a smooth transition into care.

The role emphasizes compassionate, patient-focused service, strong organizational skills, and effective communication to maintain a positive admissions experience for all individuals seeking treatment.