Compassionate Funeral Services Assistant

Service Corporation International; Jacksonville (FL); On-site; USD 28,000 - 46,000; Full time

Job summary

Service Corporation International is seeking a dedicated team member to assist with funeral service preparations, family assistance, and item transport and setup. You will help deliver and arrange floral pieces, caskets, urns, photos, and keepsakes, while ensuring proper care and storage in coordination with management.

You will greet families, handle inquiries, support visitations and services, and perform light office duties.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases; willingness to learn new tools.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes.
• Ensures proper care and storage of these items.
• Assists with dressing and lifting of the deceased, within policy and law.
• Greets client families, answers inquiries, and provides assistance at the office.
• Drives funeral home vehicles for services and family pickups as needed.
• Performs office duties including phones, fax, and basic equipment operation.
• Supports visitations, memorials, and funeral services with setup and coordination.

Skills

Compassion

Verbal communication

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Service Corporation International is seeking a dedicated team member to assist with funeral service preparations, family assistance, and item transport and setup. You will help deliver and arrange floral pieces, caskets, urns, photos, and keepsakes, while ensuring proper care and storage in coordination with management.

You will greet families, handle inquiries, support visitations and services, and perform light office duties.