Compassionate Funeral Services Assistant

Service Corporation International; Warren (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and to assist in memorial and funeral services.

Responsibilities include greeting client families, preparing service documents, operating office equipment, and assisting with vehicles and transportation as needed. A high school diploma and valid driver’s license are required.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn.
• Valid state driver’s license with an acceptable driving record required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families.
• Ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc.
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families.
• Ensures refreshments are available (where allowed by law).
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.

Skills

Customer service

MS Office

Communication

Compassion

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and to assist in memorial and funeral services.

Responsibilities include greeting client families, preparing service documents, operating office equipment, and assisting with vehicles and transportation as needed. A high school diploma and valid driver’s license are required.