Compassionate Funeral Services Assistant

sci; Monroe (CT); On-site; USD 27,000 - 41,000; Full time

Job summary

sci seeks a Funeral Services Assistant in Monroe, CT, providing clerical and administrative support for funeral operations. You will greet families, answer questions, and assist with services, cremations, and arrangements while maintaining a compassionate, professional demeanor.

The role requires high school diploma, customer service experience, and proficiency with MS Office. Office tasks, driving duties, and event setup may be involved as part of the team.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepares for services including setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Assists with preparation of remains and service logistics under supervision.
• Answers phones, handles office tasks, and supports funeral operations as needed.
• Greets client families and provides information with professionalism and empathy.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

MS Office

Database familiarity

Job description

sci seeks a Funeral Services Assistant in Monroe, CT, providing clerical and administrative support for funeral operations. You will greet families, answer questions, and assist with services, cremations, and arrangements while maintaining a compassionate, professional demeanor.

The role requires high school diploma, customer service experience, and proficiency with MS Office. Office tasks, driving duties, and event setup may be involved as part of the team.