Compassionate Funeral Services Assistant

Service Corporation International; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Jacksonville, FL seeks a friendly administrative associate to support funeral operations and the public, answering questions and routing information.

You will prepare service documents, assist with arrangements and services, greet families, answer phones, run office duties, and help with transportation and setup as needed. A high school diploma and customer service experience are preferred, with proficiency in MS Office and databases.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office and databases; ability and willingness to learn required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assist with respectful preparation of remains and operation of crematory as permitted by law and company rules.
• Answer phones, operate office equipment, and assist with general clerical tasks.
• Greet and assist client families and visitors entering the office for information and assistance.
• Assist with visitations, memorial and funeral services including setup and coordination with families.

Skills

Customer service

MS Office

Communication

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Service Corporation International in Jacksonville, FL seeks a friendly administrative associate to support funeral operations and the public, answering questions and routing information.

You will prepare service documents, assist with arrangements and services, greet families, answer phones, run office duties, and help with transportation and setup as needed. A high school diploma and customer service experience are preferred, with proficiency in MS Office and databases.