Compassionate Funeral Home Admin & Operations Assistant

Sci Corp; Brandon (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sci Corp in Brandon, FL is seeking an administrative/clerical associate to support a funeral home, cemetery, or crematory operation. Duties include greeting the public and providing information on services with empathy and professionalism.

The role involves preparing legal documents, coordinating memorial orders, handling payments, and assisting with obituaries and payroll support as needed. Strong organization, discretion, and client-centered communication are essential.

Qualifications

• 1-2 years of experience in an office clerical or customer service capacity required.
• Experience working in a customer-focused and fast-paced professional environment required.

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Skills

MS Office Suite

Basic mathematics

Verbal and written communication

Organizational skills

Compassion and integrity

Confidentiality

Office equipment knowledge

Education

High School or equivalent

Job description

Sci Corp in Brandon, FL is seeking an administrative/clerical associate to support a funeral home, cemetery, or crematory operation. Duties include greeting the public and providing information on services with empathy and professionalism.

The role involves preparing legal documents, coordinating memorial orders, handling payments, and assisting with obituaries and payroll support as needed. Strong organization, discretion, and client-centered communication are essential.